Please keep in mind that the eco-friendly, sustainable cardboard boxes are not double-packed or satched, but all the products inside are carefully wrapped and securely packed for a safe transport.
Due to the nature of shipping we cannot guarantee that the outside of the box however will arrive without any dents.

On occasion goods may be damaged in transit to you. If this occurs or if for some reason you consider that the goods you have received were faulty in some manner, please contact us within 24 hours of receiving your order on email:

Please provide photos of the product you have received and any faults so that we may assist you in a timely manner.

Cancelling an order

Adeo Massage Pregnancy & More will not provide a refund for change of mind, but will happily exchange your item for another item of equal or lesser value within 21 days of purchase. In this instance, the cost of returning the item is the responsibility of the purchaser and item(s) must be in original, unused condition. The cost of shipping the replacement item will also be the responsibility of the purchaser.

We require original proof of purchase for all refunds or replacements. Refunds will be made via Shopify Payment. We will contact you via email with transaction details once a refund has been processed.

Please don’t hesitate to contact me at at any time.